Service Tests

Tests of Technical Service Quality

We conduct quality tests of technical services for consumer magazines, professional journals and service providers.

Service Tests

  • Mobile Apps

  • Internet Services
  • Hotlines (telephone, Email, chat)

Procedure of Service Tests

  • Development of an individual test design

  • Selecting test personnel: traines test subjects or PZT experts
  • Briefing: Setup of test guidelines and recording sheets, test subject training
  • Realization: test of the service products through test subjects
  • Data capturing
  • Documentation ans assessment of results